Customer Support
We’re committed to delivering accessible and responsive support to our customers. From FAQs to advanced product performance, logging into the Customer Portal is your first step.
Get Support
Log in to the Customer Portal
The Customer Portal includes the Elite Community, Knowledge Base, and access to support cases.
Account support contacts:
Outstanding Balances:AR@elite.com
Invoices:Invoicing@elite.com
Products/services:Please contact your Elite account manager
Invoices:Invoicing@elite.com
Products/services:Please contact your Elite account manager
Don’t have a customer ID?
If you don’t have a Customer ID or have trouble signing in, call your local support number found below.
Phone support by location
Country | Phone Number |
|---|---|
Australia | 1800 118053 |
Hong Kong | 30021289 |
Malaysia | 1800 884612 |
New Zealand | 0508 555605 |
Singapore | 1800 8232196 |
United Kingdom (in UK) | 0800-0151631 |
United Kingdom (outside UK) | +44 20 3684 7842 |
United States | 1-800-354-8337 |